Privacy Policy

1. Who we are

The seller is [APNA LEGAL NAAM, PAN WALA], trading as The Kafal, [POORA PATA], Haldwani, Uttarakhand, India. Email: kaalsetuhelp@gmail.com. Phone: [+91 PHONE].

2. Data we collect

• Name, email address and phone number you enter at checkout
• Order details: product, amount, payment status, date and Razorpay payment reference
• Ad source: which ad or link brought you to our site
• Basic device and browser data sent automatically by your browser

3. Why we collect it

To process your order, deliver your download links, send order emails, answer support requests, prevent fraud, meet tax and legal duties, and understand which ads work.

4. Payments

Payments are handled by Razorpay. We never see or store your card number, CVV, UPI PIN or banking passwords. Razorpay's own privacy policy applies to the payment step.

5. Cookies and Meta Pixel

We use essential cookies to make the site work. We use the Meta Pixel to measure visits and purchases from our Facebook and Instagram ads. You can limit this through your browser settings or your Meta ad preferences.

6. Sharing

We do not sell your data. We share it only with service providers who help us run the store (payments, hosting, email, ads) and with authorities when the law requires.

7. How long we keep data

Order and payment records are kept for up to 8 years for tax and accounting law. Support emails are kept for up to 2 years. Marketing data is kept until you ask us to stop.

8. Deletion and your rights

You can ask to see, correct or delete your data by emailing kaalsetuhelp@gmail.com from the email used at checkout. We reply within 2 working days. Records we must keep by law will be kept only for that purpose.

9. Children

Our products are bought by parents. We do not knowingly collect data from children.

Grievance Officer

Name: [APNA LEGAL NAAM, PAN WALA]. Email: kaalsetuhelp@gmail.com. Phone: [+91 PHONE]. Address: [POORA PATA], Haldwani, Uttarakhand, India. We acknowledge complaints within 2 working days and aim to resolve them within 30 days.